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Reviews from Verified Windsor Memorial Residents
Every day, we follow our mission to create homes that meet your needs — just ask our residents. It’s their feedback and reviews that have recognized us as the #1 Property Management Company in the nation for Overall Customer Satisfaction by the Kingsley Index for the third consecutive year. Hear what our satisfied residents are saying about their Windsor experience!
Think our community is the right home for you? Contact us here.
Customer Review
Best place I lived in Houston.By: Certified Resident
Source: KingsleyCustomer Review
Everyone does their best here and I love the staff -- leasing, valet, concierge, and maintenance.By: Certified Resident
Source: KingsleyCustomer Review
I've had a positive experience living at Windsor Memorial. The management, maintenance, and concierge teams are responsive, ... friendly, and always helpful. They address all my requests promptly, ensuring that any issues are taken care of quickly. Overall, Windsor Memorial is a welcoming community with great service, and I appreciate the efforts of the staff to continually improve the living experience Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
It is delightful to call Memorial by Windsor Memorial our Home. We have been here for 10 years. We can walk on Buffalo Bayou ... every day. We have a fantastic Manager, Jonathan Kichamu! The Maintenance Guys, the Concierge guys and girls, the Valet Guys are great !! Thank yyou MBW !! Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
The move in experience was so easy and smooth. I love calling this place home.By: Dania G.
Source: KingsleyCustomer Review
Significant work recently to improve the building, which is of course positive although it means that some services are either ... constrained or not available for extended periods, but as a whole it's encouraging to see that the people in charge do care. Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
I was pleasantly surprised! they came within 30 minutes of my reporting. Very nice young man who was polite and and put new ... filters in A/C great service Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
The Memorial by Windsor Maintenance guy Abdias fixed our Garage and did a great Job. Abdias is one of our BEST Maintenance ... Employees! He finds out what needs to be fixed, talks to me about it, does the work and informs me when it's fixed. Thanks, Abdias!!!! Read More about Customer ReviewBy: Stephen S.
Source: KingsleyCustomer Review
Not very much to complain about, excellent management, great neighbors and we love the valets and the concierge folks.By: Certified Resident
Source: KingsleyCustomer Review
Fast response time and great communication.By: Certified Resident
Source: KingsleyCustomer Review
The Memorial by Windsor is a great building to live in. The building offers amazing skyline views in every direction. The ... location is difficult to beat. The 24/7 concierge service is top notch. You will be spoiled by the valet service. It is a pleasure living here. Read More about Customer ReviewBy: Andrew D.
Source: KingsleyCustomer Review
I sent first request in line and then went to office to ask for air filter. To ensure I could get it that day.By: Certified Resident
Source: KingsleyCustomer Review
N/aBy: Certified Resident
Source: KingsleyCustomer Review
The Memorial by Windsor Maintenance guys always do a great job!!By: Certified Resident
Source: KingsleyCustomer Review
Jessica helped me out and she was awesome.By: Certified Resident
Source: KingsleyCustomer Review
Living here is wonderful! Staff are excellent; any problems are attended to immediately. Couldn't be happier.By: Sara G.
Source: KingsleyCustomer Review
Carlos did an excellent job performing his work in our unit.By: Certified Resident
Source: KingsleyCustomer Review
Carlos is amazing. Unfortunately he had many issues to address and it appears he did a marvelous job. So very happy to come ... home and see everything fixed correctly. Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
Very professional as always! Goes above and beyond and cares about his work.By: Kimberly N.
Source: KingsleyCustomer Review
The view is outstanding. Everyone on the staff that I have come in contact with is very professional and courteous. My daughter ... leased this apartment for me without me seeing it first. I am very impressed! Read More about Customer ReviewBy: Marguerite K.
Source: KingsleyCustomer Review
This is a really neat place to live. Staff are ALL friendly and helpful. Location is great because we're in the center of ... all the major freeways. Read More about Customer ReviewBy: Sara G.
Source: KingsleyCustomer Review
The maintenance request was addressed in a very timely manner. The were professional, courteous and made sure I was pleased ... with the work done especially after an emergency Sunday morning call. Excellent setvice! Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
Whatever request or concern was handled in a timely and professional manner. After works was completed maintenance staff ... always left my apartment clean everything in its place. From valet to concierge, leasing staff and maintenance staff have always been professional, courteous and happy to assist wherever needed. Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
Windsor memorial is a great place to stay. The staff are some of the most friendly and helpful.By: Certified Resident
Source: KingsleyCustomer Review
Jennifer and her team made everything as seamless and smooth as possible. Jessica, Ontonio, and the concierge team are incredibly ... lovely people and extremely helpful and nice. LOVE my new place as well as the people who make it seem like home. Thank you! Read More about Customer ReviewBy: Sally H.
Source: KingsleyCustomer Review
Carlos came through again!By: Certified Resident
Source: KingsleyCustomer Review
Carlos is wonderful.By: Jim T.
Source: KingsleyCustomer Review
Attentive and quick maintenance service every time. Thank you!By: Certified Resident
Source: KingsleyCustomer Review
Great and friendly staff that go above and beyond.By: Certified Resident
Source: KingsleyCustomer Review
The only apartment out 6 apartments that I’ve lived in that actually feels like home. The amenities have made my life so ... much easier and fun. The staff is very helpful with any questions or maintenance issues. This place truly is the greatest location with the best views and amazing staff service. It has really elevated my expectations for future living conditions. Read More about Customer ReviewBy: Dania G.
Source: KingsleyCustomer Review
It’s a well managed propertyBy: Certified Resident
Source: KingsleyCustomer Review
Applying and signing our lease process was really quick and easy. Jasmine was great and very helpful as well.By: Darryl G.
Source: KingsleyCustomer Review
The entire staff is professional, courteous, always willing to give assistance wherever needed. Whatever concerns I may have ... they are handled in a timely nanner. Read More about Customer ReviewBy: Patricia K.
Source: KingsleyCustomer Review
Staff is very helpful and quick to respond. They really take care of their residents.By: Jerry M.
Source: KingsleyCustomer Review
Good quick service to any issues with my unit, which isn’t often.By: Certified Resident
Source: KingsleyCustomer Review
The congenial staff is the most remarkable feature at Memorial by Windsor.By: Certified Resident
Source: KingsleyCustomer Review
Thank you so much for your prompt attention.By: Certified Resident
Source: KingsleyCustomer Review
Clarence was very knowledgeable and professional.By: Certified Resident
Source: KingsleyCustomer Review
Overall happy to be living here. Location is great, management is friendly.By: Certified Resident
Source: KingsleyCustomer Review
Happy to called my home now. The best place to live!By: Razielle S.
Source: KingsleyCustomer Review
I feel so safe, and happy here! It's beautiful the leasing staff is very kind. So grateful this is my home I haven't felt ... this cozy in a long time. Read More about Customer ReviewBy: Afton Z.
Source: KingsleyCustomer Review
The staff including leasing and maintenance always make sure my requests are addressed in a timely manner and make sure to ... follow up that my concerns were taken care of. The staff is always professional and friendly willing to take the time to talk with tenants about any issues or suggestions residents may have. Read More about Customer ReviewBy: Patricia K.
Source: KingsleyCustomer Review
Great location. Best views in the city.By: Allan F.
Source: KingsleyCustomer Review
Memorial Windsor has a great location and wonderful management.By: Certified Resident
Source: KingsleyCustomer Review
Windsor Memorial is a great place to live. There tons of amenities for you, your friends, and even the pets. The location ... in town couldn't be any better. It also offers great views. Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
I just moved in 3 weeks ago in Memorial by Windsor Apartment. From the beginning of my queries and up to the moment I moved ... in, Ashley was there for me. Thank you for always accommmodating my needs. I can not find a home like this anywhere. I feel so worthy in this community. Read More about Customer ReviewBy: Razielle S.
Source: KingsleyCustomer Review
One of the drawers in the kitchen was coming apart. From the time I reported it to when it got fixed it was 3 days. I had ... no idea someone had come in to fix it because the area was left so clean. And the drawer is working now. Thank you. Read More about Customer ReviewBy: Karen H.
Source: KingsleyCustomer Review
The staff and community here at Windsor Memorial are all amazing. The apartment has everything I could ask for and then some. ... I love it here Read More about Customer ReviewBy: Ashlynn W.
Source: KingsleyCustomer Review
Excellent service!!!!! Easy to submitted a maintenance request through the portal and the repairs are always completed in ... a timely manner Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
The location is great, the view is superb, apartments are modern and roomy with high ceilings, and everyone here is super ... friendly!! Being close to the Bayou is so convenient. Plus valet services save so much time. Easily the best apartment complex in Houston! Read More about Customer ReviewBy: Certified Resident
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